Core Values | What Guides Us

Banc Services Group core values start with providing the highest level of service and treating our clients as if they are family. In today’s ever changing market, it is important to make sure you are working with an educated, ethical, experienced professional. With so many financing options available, the choices can be overwhelming and somewhat confusing at times. This is why it is so important to work with someone that is focused on you, the client while still providing the best mortgage rates for your next refinance or Tennessee home loan. Too many people within this industry are only concerned about their bottom line and not with what is best for the borrower. Our key focus is you the client and providing the lowest mortgage rates.

Our Promise | Clients for Life

There are thousands of mortgage brokers and mortgage lenders that all seem to offer the same products and services. Banc Services Group stands out from the rest because of our commitment to our clients. We value our business and we are dedicated to providing our clients with the best possible experience when purchasing or refinancing your home.

Our Business | Outstanding Service

We are professionals with a thorough understanding of the financial markets and with that expertise we are able to provide our clients with great rates, fast approval process and the ability to close loans much quicker then most lenders and brokers.

Our Community | Community Involvement

Banc Services Group and the founder, Mark Pflanzer are committed and personally involved in helping the local communities and military veterans.

Corporate initiatives include:


WoundedWarriorProject    operation_homefront_logo


  • Thank you so much for your help through all of this. God really put great people in our life to get through this process. We just feel it was such a blessing to have people like you helping us. God Bless,

    N. Curran
  • Thank you for all your help in refinancing our home and treating us like family.

    A. Landon

The Founder | Honesty, Integrity Always Come First

Banc Services Group was founded by CEO, Mark Pflanzer, in December of 2004 and established as a financial services company. Mark, a former combat military veteran who served our country in the United States Army, 82nd Airborne Division which built his character on a rock solid foundation based on honesty, integrity and loyalty. The CEO stated, “Our goal is to provide the best services and products that our industry has to offer while focusing on exemplary customer service. Our dedication, professionalism, availability and adherence to an ethical business practice are what set us apart from the competition.”